Privacy Policy - MyHeart Portal

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Privacy Policy

NOTICE ON PRIVACY POLICY (“NOTICE”)

1.

Introduction

1.1

Talent Corporation Malaysia Berhad (Company No.: 201001035653 (919577-H)) (“TalentCorp”) is committed in protecting user’s personal data information. This Notice shall enlighten the user(s) (“User(s)”) on how TalentCorp manages and/or deals with any personal data information that are provided by the User to ‘MyHeart Platform’ (“Platform”) in accordance with Personal Data Protection Act 2010 (“PDPA Act”) including terms and conditions to be adhered and/or complied by the User in using the Platform.

1.2

Please be informed that the usage and/or access by the User of any part of the Platform shall be deemed as the User’s acceptance to the terms and conditions as described in this Notice.

1.3

TalentCorp reserves the absolute right to vary, revise and/or amend any terms and conditions as described under this Notice by placing the updated Notice on the Platform. The usage and/or access of any part of the Platform by the User including other services that are offered by TalentCorp via the Platform following the verifications, revisions or amendments to this Notice, shall signify the User’s acceptance of such verifications, revisions and/or amendments. The User hereby undertakes to revisit the Platform from time to time to access the latest updates of the terms and conditions in respect of this Notice.

2.

Privacy Policy

2.1

Personal Data Information

(a)

The PDPA Act is an Act that is passed by the Malaysian government to regulate the processing of personal data in a commercial transaction.

(b)

‘Personal Data’ may include but not limited to the following information:

(ii)

personal information to establish the User’s identity and background such as the User’s full name, passport or identity card number, nationality and religion;

(i)

contact information such as premises address, telephone number, mobile phone number, facsimile number and email address;

(iii)

sensitive information such as the User’s racial or ethnic origin, religion or other beliefs, health, criminal background or trade union membership (TalentCorp will not generally collect sensitive information unless it is necessary due to exceptional circumstances to serve the User better and meet the User’s particular needs);

(iv)

recording of the User’s photograph during any of TalentCorp’s corporate events or third-party open day; and

(v)

the User’s resume or curriculum vitae.

(c)

PDPA Act further defines ‘Personal Data’ as data that relates directly or indirectly to a data subject, who is identified or identifiable from that information or from that and other information in the possession of a data user, including any sensitive personal data and expression of opinion about the date subject.

(d)

For general web browsing although no personal data is revealed to TalentCorp, certain technical and statistical information are available to TalentCorp via TalentCorp’s internet service provider such as cookies, the User’s IP address, the time, date and duration of the User’s visit. If the User provides TalentCorp with any personal data relating to a third party (e.g. information of the User’s spouse, children, parents, and/or employees), by submitting such personal data to TalentCorp, the User represents to TalentCorp that the User has obtained the consent of the third party to provide TalentCorp with their personal data for the purposes as listed below.

(e)

The disclosure of the User’s Personal Data is voluntary. However, if does not agree to provide such Personal Data, TalentCorp may not be able to:

(i)

communicate with the User;

(ii)

provide the User the services that the User requires; or

(iii)

allow the User to access certain sections of the Platform where log in is required; or

(v)

responding to queries or requests submitted by the User.

2.2

Purposes of Processing

(e)

The User’s Personal Data may be collected, used, stored and/or processed by TalentCorp for the purposes relating to the services that the User has requested through the Platform and for the purpose of TalentCorp’s business activities which shall include without limitation to the followings:

(i)

to verify the User’s identity;

(ii)

to manage and maintain the User’s account or contract with TalentCorp;

(iii)

to notify the User about benefits and changes to the services;

(iv)

to provide and improve TalentCorp’s services to the User including fulfilling audit requirements;

(v)

to carry out the User’s instructions or to respond to any enquiries, complaints, comments or feedback that the User has submitted to TalentCorp;

(vi)

to compile information for analysis and in reports for relevant regulatory authorities;

(vii)

to transfer or assign TalentCorp’s rights, interests, and obligations under any of the User’s agreements with TalentCorp;

(viii)

to update, consolidate and improve the accuracy of TalentCorp’s records;

(ix)

to administer competitions, contests, offers, or promotions;

(x)

to produce data, reports and statistics which have been anonymised or aggregated in a manner that does not identify the User as an individual;

(xi)

to conduct research for analytical purposes including but not limited to data mining and analysis of the User’s transactions with TalentCorp; ;

(xii)

to conduct surveys, questionnaires, and provide the User with information from TalentCorp or which TalentCorp feels may interest the User, where the User has consented to be contacted for such purposes;

(xiii)

to comply with any legal or regulatory obligations under the applicable laws, regulations, guidelines and/or relevant regulatory authorities;

(xiv)

for internal management of the services being provided to the User;

(xv)

to maintain records required for security, claims or other legal purposes;

(xvi)

to conduct marketing and information technology activities (for example, market research); and/or

(xvii)

for any other purposes that is required or permitted by any law, regulations, guidelines and/or relevant regulatory authorities.

2.3

Disclosure of Personal Data

(a)

TalentCorp may disclose the User’s Personal Data to the following entities including but not limited to (not exhaustive):

(i)

TalentCorp’s subsidiaries, related and/or associated companies;

(ii)

TalentCorp’s affiliates and/or partners;

(iii)

company solely or jointly-controlled by TalentCorp;

(iv)

any regulatory and/or governmental authorities as permitted or required by law or authorised by any order of court;

(v)

any entity or third party (including their advisers) which is appointed by TalentCorp to assist TalentCorp in providing the services to the User (as per the User’s engagement with TalentCorp);

(vi)

any other party as authorised by the User;

(vii)

other parties in respect of whom the User has given express or implied consent;

(viii)

information technology (“IT”) service providers; and/or

(ix)

data entry service providers.

2.4

Protection of Personal Data

(a)

TalentCorp shall retain and manage the User’s Personal Data in a secure manner and shall take relevant steps to ensure that such Personal Data is to be kept confidential. In the event TalentCorp discloses the User’s Personal Data to the entities as listed under Paragraph 2.3 above, TalentCorp shall request such entities to appropriately safeguard any Personal Data provided to them by TalentCorp.

(b)

The User hereby agrees to authorise TalentCorp, where TalentCorp considers it appropriate, to disclose the User’s Personal Data to TalentCorp’s affiliates and/or associated companies and/or third-party service provider within or outside Malaysia under conditions of similar confidentiality obligations, for the purpose of the User’s engagement with TalentCorp.

2.5

The User’s Rights

(a)

Subject to any exceptions under applicable laws, the User may at any time hereafter request:

(i)

for access to the User’s Personal Data;

(ii)

for correction or rectification of the User’s Personal Data to ensure on the accuracy of the Personal Data provided by the User to TalentCorp;

(iii)

to limit the processing of the User’s Personal Data; and/or

(iv)

to seek further information from TalentCorp regarding the usage of the User’s Personal Data by contacting:

MyHeart Portal
Email: myheart@talentcorp.com.my

(b)

In respect of the User’s right to access and/or correct the User’s Personal Data, TalentCorp has the right to refuse the User’s requests to access and/or make any correction to the User’s Personal Data for the reasons permitted under law, such as where the expense of providing access to the User is disproportionate to the risks to the User’s privacy.

2.6

Third-Party’s Personal Data

(a)

The User hereby agrees and warrants to TalentCorp that the User has procured the consent of the owner(s) of the Personal Data that is provided to TalentCorp for any Personal Data of third party including but not limited the User’s family members, employees, agents or agents for the purpose of the User’s engagement with TalentCorp.

2.7

Retention of Personal Data

(a)

Please be informed that it is TalentCorp’s policy to keep and/or retain the User’s Personal Data as long as it is necessary for the purpose as mentioned above or for the purpose of compliance with the law or any legal obligations in Malaysia.

2.8

Cookies

(a)

The Platform (along with many others) generates ‘cookies’, which are special files collected by TalentCorp’s servers that identify the User or the User’s computer whenever the User visits the Platform. These ‘cookies’ do not record data permanently and are not stored on the User’s computer’s hard drive; once the User close the User’s browser, the User’s computer deleted the ‘cookies’.

2.9

Minors

(a)

Please be informed that TalentCorp is unable distinguish the age of visitors to the Platform. If the User is a parent or guardian of someone under eighteen (18) years old who has provided TalentCorp his/her Personal Data without the User’s knowledge and consent, the User may request TalentCorp to remove such information by contacting TalentCorp (details of which are as stipulated under paragraph 2.5(iv) above.

Latest update on 20th December 2023